FAQ

Where is playdice located? 
playdiceshop.com is located in Freiburg, Germany.  

My order hasn't arrived yet, what should I do? 
There are a few reasons why the shipping takes so long. It is because not all the products are placed in my small storage room here in Germany. Most of them will be directly delivered from the manufactures to you. Because these are often settled in the far east it can take the one or the other week. If you have an issue send me an email at leonhensler@playdiceshop.com .

There was a problem with my order, who do I contact? 
We're so sorry about that! Please send an email with any relevant pictures and all details to leonhensler@playdiceshop.com , and i will get back to you as soon as i can.

Other Questions?
Did i miss something? Still have questions? Reach out to me with an email and we will get everything sorted out: leonhensler@playdiceshop.com .